Practice Policies


We operate an appointment system in the practice.  Please phone to make an appointment. Phone lines are open between the hours of 08:30 to 12:00 in the morning, and 14:30 to 17:00 in the afternoon from Monday to Friday (not including bank holidays and public holidays).  Appointments are allocated in 15 minute slots.  Please let reception know if you require a longer appointment time i.e. a full medical examination.

Out of Hours Cover

East Doc, located in Carew House at St Vincent’s Hospital, provides cover between the hours of 18:00 and 08:00 Monday to Friday, and covers 24  hours at weekends and bank holidays.  Attendance is by appointment only and house calls are provided if deemed necessary.

Phone: 01 209 4021

Telephone Calls to the Doctor

If the receptionist is able to assist you in your query it will be dealt with immediately. Otherwise a message will be taken and passed on to the doctor.

Repeat Prescriptions

For repeat prescriptions please phone the practice between the hours of 09:00 to 12:00 and 14:30 to 16:30.  Please give 48 hours notice to ensure your prescription will be available at your pharmacist, or ready for collection, when required.


Most problems are best dealt with in the practice where there is a full range of equipment. However, if you have a situation that you feel warrants a home visit please phone the surgery to discuss with Dr. Grant.

Accounts / Bills

Appointment fees are payable following your visit to the practice.  The fee payable is at the doctor’s discretion.  For your convenience we accept cash and most credit and debit cards.

We also provide services that are covered by the major Health Insurance Providers in Ireland.  You will be advised if the service you require is covered by your health insurance provider.